WARRANTIES
Our products are guaranteed according to legal conditions.
Regarding products that are out of warranty, please refer to the following rates:
(+10€ participation towards shipping costs)
SPRING
Short replica : 15€
Long replica : 25€
Sniper replica 30€
GAS/CO2
Non-blowback replica : 30€
Blowback replica : 40€
AEG
Electric replica : 60 €
BB UNBLOCKING
Short replica : 30€
Long replica : 40€
Before returning your product, please remember to check the following points:
- Have you filled the magazine with gas/CO2?
- Are you using the recommended BBs by CYBERGUN?
- Is the battery properly installed and charged?
- Have you checked that the fuse is not defective?
- Is the magazine compatible with this replica model?
- If your product is under warranty, you can request a cost estimate by email before returning it.
For everyday maintenance and minor repairs, check out the videos on our YouTube channel !
How to return your product?
Download the dedicated form and follow the instructions provided. You will receive an email at each stage of processing your request.
You are a retailer:
You are a individual:
Contact your official CYBERGUN retailer.
How to order your spare parts?
You are a retailer:
You are a individual:
Contact your official CYBERGUN retailer.